Welcome to A.O. Fox Memorial
Hospital. We, at Fox Hospital, are dedicated to meeting the healthcare needs of the people
that we serve. We promise to care for them with competence and compassion by providing
quality service with a personal touch. We appreciate the interest that you have in
providing products, services or equipment to our Hospital. We commit to providing quality
patient care in a cost-effective manner. Your role, as Sales Representative, is to keep us
informed and up to date with changes affecting current business. In order to discharge
those responsibilities effectively, guidelines have been established for mutual
understanding and accountability. By following our vendor guidelines you can help us to
meet our commitment and allow us to provide you with an open and competitive opportunity.
General Guidelines:
Vendor
Contact
The Materials Management Department (ground
floor) is the initial point of contact for all sales persons.
Unauthorized soliciting is strictly prohibited, as is direct contact
with departmental staff without authorization from Materials Management.
Building Passes
In all cases – a prior appointment is necessary in
consideration of time and attention – yours and ours. You may contact the Department,
to obtain an appointment. You must have your appointment validated in Materials Management
and obtain a Building Pass there – before proceeding to the Department. A Building
Pass allows the representative to visit only the individual and Department named and is
only valid for one day.
Representatives conducting inservices are restricted to the time, date and area stated
on the pass. Representatives violating our established policies well be barred from future
visits.
Catalogs & Price Lists
We need your help in keeping our Catalog
File current and our prices accurate. You may leave your new catalogs, price lists and
business cards with our Secretary/Buyer.
CELLULAR PHONES
May be used in only in our Skylight Dining Room on the ground
floor of the hospital. No other wireless communication devices are
allowed in the hospital.
Status of Open Orders
Please – routinely review the status of our open orders
with your firm. There are pay telephones (in the lobby) for this purpose.
No merchandise may be shipped in, nor any service performed, without an authorized
Purchase Order. The PO number must appear on all delivery slips and invoices. All
orders are understood to be FOB Hospital unless agreed otherwise – in advance.
Compliance Program/Code of
Conduct
A copy of the Code of Conduct has been sent to the corporate
headquarters of our current vendors. This code outlines the various policies/procedures
which exist as part of the FoxCare Network’s Compliance Program. If you have not read
a copy of the Code of Conduct, please request one from Materials Management as you and
your company must abide by these guidelines at all times.
In terms of gratuities, it is contrary to Hospital policy for employees to accept
gratuities, premiums or incentives. We much prefer that incentives be expressed in terms
of quality, service and price.
We ask for your cooperation in following these guidelines. If we can help you, in any
way, to do so – please contact Materials Management. |