Oneonta Family Practice
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After Hours/Refills/Fees
fpimg.jpg (8440 bytes)Oneonta Family Practice makes it their mission to provide quality healthcare in the discipline of family practice, Our comprehensive primary care services include the full spectrum of outpatient care, including newborn and infant care, pediatric, adolescent, adult and geriatric care, gynecological services, minor surgical procedures, and preventative services.

 

Providers
  • Dr. Stanley Fox
  • Amy Grace, M.D.
  • Dr. Benjamin Friedell
  • Elizabeth McConkey, Physician Assistant
  • Cynthia Ploutz, Family Nurse Practitioner
Office Hours - Telephone

 

Telephone 607-432-1163

Note: It is not the policy of this practice to treat illness over the telephone. If you are ill, we would like you to make an appointment so that we may evaluate your problem properly.

Appointments

Patients are seen by appointment only. Please call 607-432-1163 Monday-Friday 8:30 a.m. -5:00 p.m. to schedule an appointment. Routine checkups can be scheduled up to three months in advance. If you require a same day appointment, we encourage you to call our office early in the morning. Please provide the medical assistant with as much information as possible when scheduling your appointment. Every effort is made to see you at the time of your scheduled appointment, however patients with urgent or special problems may take precedence. You may notice patients who arrived after you being called into the exam room ahead of you. These patients are probably seeing a nurse or nurse practitioner or may require a special set-up in an available room.

Cancellations/ Missed Appointments

We discourage missed or no-show appointments. They are an inconvience to our staff as well as to other patients. Please contact our office as soon as possble if are unable to come to an appointment.

After Hours/ Weekends

After hours and on weekends and holidays, our telephones are answered by an answering service. Urgent messages will be realyed to the physician on call by the FoxCare answering service.

Prescriptions and Refills

Just as we cannot treat an illness over the telephone, we cannot prescribe medications over the telephone. Long term medications refills will be handled during regular office hours and ONLY if you are under our care. If you need long term medication refills, have the name and/or Rx number of the medication, the pharmacy name, and the dosage available when you call. It is most important to call for refills early in the day, so that we may have ample time to handle your request.

NO ROUTINE PRESCRIPTIONS WILL BE HANDLED AFTER REGULAR OFFICE HOURS OR ON A WEEKEND.

Fees/Insurance

Payment is expected at the time of the visit. Patients who have HMO insurance are required to pay their co-pay at the time of service.  Patients who have health insurance must present their insurance card or other proof of insurance (including all identification numbers, covered dependents, and effective date) each time a service is rendered.

The following are some of the insurance companies/HMO's with which FoxCare Participates:

  • MVP Health Plan
  • HMO Blue
  • Blue Choice Preferred
  • Champus
  • Empire Plan
  • Catskill Area Schools
  • Medicare
  • Medicaid
  • CDPHP

Patients are responsible for any uncovered charges. Patients will be billed on a monthly basis for any outstanding balance. Payment is due immediatly on receipt of billing statement. Any unpaid balance over 60 days will be turned over for collection action. If you are unable to pay your outstanding balance, please contact the Business Office to make a payment plan.